Archive for the 'Marketing Case Studies' Category

Jul 29 2011

First Rate Wins IAB Award for Organic Search (SEO)

First Rate has taken the top prize for the IAB Australia Awards 2011, in the Organic Search (SEO) category for our client Focus Property.

The awards were held last night in Sydney and we’re all stoked to have claimed the top prize amongst a high calibre of entrants. Judges commented that our entry was

“a very well laid out entry with a nice focus on the right aspects of SEO. The point of differentiation is that they ticked criteria for SEO but went above and beyond focusing on Longtail strategy.”

Award Winning Case Study: The Power of Longtail, Focus Property

The state of play

Focus Property is Sydney’s leading property management firm. Currently managing over a 1/4 billion dollars worth of residential real estate with in Sydney’s CBD. Focus Property enlists services such as sales, letting and property management.

Our client operates in a highly competitive market with many large and established players, such as Ray White, LJ Hooker, Run Property and the Carrington Group. The competitors had strong presence in not only the property management segment but also the sales and letting segments.  Focus Property realised that an increasing amount of new business was being generated through the web as buyer behavior evolved, especially through the search engines.

The Strategy

First Rate was engaged to help improve search engine visibility and drive qualified organic leads and increase footprint. While there was a significant traffic available for head terms such as “property management”, these would not be best for converting into high quality leads. This is because they were generic and at the research phase of the buying cycle rather than being brand focused in their search queries.

First Rate discovered Focus Property had service offerings in 118 suburbs that had sufficient volume to blanket the long tail search market.  Long tail local keywords were focused on because collectively the volume of these keywords was large and anticipated that conversion rate and lead quality would be greater. This was consistent with focus on generating high quality traffic. Personalized landing pages were created for the target suburbs, giving more personalized pages and relevant content. Suburb pages were created and optimized for terms such as “<suburb> property management” and variants of that. This would then result in high quality localized leads.

Tactics

Content would be needed to target the identified keywords for example, “Bondi Property Management” and no 1 for virtually all terms relating to suburb name, property management as above. Working with Focus Property, we created pages for each of the 118 target suburbs, containing information and photos specific to each suburb Information was sourced from a number of locations such as the Australian Bureau of Statistics. This created rich content for the search engines, as well as creating a relevant, personalized landing page experience for prospects as originally forecast.

Results

We saw not only a significant increase in unique visits and visits from organic search but also an increase in ranking for head and secondary terms securing the head term as ranking number 1.

  • In 12 months traffic jumped from 481 visits per month in Dec 09 to over 3300 unique visits per month in Dec 10.
  • Monthly visits from non-paid, non-brand organic search increased 15 fold (from roughly 110 visits in Dec ’09 to over 1,700 visits in Dec ’10).
  • #1 ranking in Google for head term “property management” achieved in early 2011.
  • Top 5 rankings for a variety of secondary terms.



Get in touch with our team for more information about the power of longtail or SEO.

experts@firstrate.com.au

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Jul 12 2011

Fatso Conversion Rate Optimisation Case Study – CRO

Fatso Case Study: Conversion Rate Optimisation

Which of the following two landing pages do you think had the higher conversion rate?

The long page with lots of content (version A) and relatively busy-looking text, or the short page where the main USPs are summarised concisely above the fold (version B)?

Version A

Landing Page - Version A

Version B

Landing Page - Version B

Increasing Fatso’s Conversion Rate

In this experiment, though the trial membership is free, the conversion process requires the provision of credit card details, which makes this a “high-barrier” conversion – a term First Rate uses to define conversions requiring more than trivial cost, effort or trust.

One of these two pages increased the conversion rate by 4.78% over the other – as measured in a Google Website Optimizer experiment, and had a significant effect on Fatso’s sign-up numbers and their bottom line. Which one was the winner?

To find out – Download the Fatso Conversion Rate Optimisation Case Study.

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Jun 01 2011

metservice.com SEO Case Study

SEO Case Study - MetService.com

MetService, together with their international commercial subsidiary, Metra, is a global leader in providing relevant, timely and accurate weather information services, benefitting billions of people throughout the world.

A decision was taken in 2009 to re-launch the MetService website to make it easier for Kiwis to find weather related information, as well as driving increased website engagement from users.

As New Zealand’s 6th most popular website (Nielsen NetRatings, April 2011), it was imperative to ensure a smooth website re-launch for metservice.com. Obviously this also included protecting the substantial amount of organic search traffic delivered to the website.

First Rate worked alongside MetService’s other partners to manage the search risks associated with a website re-launch, including the correct migration of site content from www.metservice.co.nz through to www.metservice.com.

First Rate provided best practice search consulting services including consumer keyword search trend analysis, website content recommendations, information architecture, URL naming conventions as well as project management and auditing of the SEO technical implementation.

Download the SEO case study.

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May 26 2011

metservice.com SEM Case Study

SEM Case Study - MetService.com

MetService, together with their international commercial subsidiary, Metra, is a global leader in providing relevant, timely and accurate weather information services, benefitting billions of people throughout the world.

metservice.com is New Zealand’s 6th most popular website according to Nielsen NetRatings (Market Intelligence Ranking, April 2011). First Rate has been providing hands-on pay per click search advertising optimisation for a number of years, working closely with their online team to generate maximum impact.

Download the SEM case study.

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Sep 20 2010

Case Study: Smart Performance Marketing Drives Rapid Customer Growth for Number One Shoes

Performance Marketing Case Study

Number One Shoes strives to provide their customers with “the right shoes at the best price and a huge range – and something new each week!” Fashion is their passion and their huge range caters for all desires, tastes and needs.

Since acquiring the Shubar chain in 2001, Number One Shoes has developed a format and offering unique to the local specialist New Zealand footwear market, doubling the average size of their stores to nearly 1,000m2 and extending locations nationwide to offer an average of 4,000 lines and colours.

One key aspect of any digital strategy is to focus on new customer acquisitions. The Number One Shoes VIP Club allows customers to hear about special offers, the latest trends and new season footwear. Growing this database provides Number One Shoes with an important, cost-effective sales channel.

First Rate was tasked to utilise any and all online channels to aggressively grow Number One Shoes’ VIP email database. Download the Performance Marketing Case Study to learn more!

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